Refund policy

Last updated: July 27, 2026

We want you to feel confident ordering from Confident Splash. You may request a return within 30 days after your order is delivered.

Return eligibility

Items must be unused, unworn, unwashed, and returned with all original tags, hygiene liners, removable buoyancy bars, accessories, and packaging intact. For hygiene reasons, swimwear that has been worn, washed, soiled, altered, or returned without its hygiene liner cannot be accepted.

How to start a return

Email support@confidentsplash.com with your order number and the item(s) you want to return. If an item arrived damaged, defective, or incorrect, include clear photos. We will provide return instructions and the correct return address. Returns sent without authorization may not be accepted.

Return shipping

For change-of-mind, fit, or size returns, return shipping costs are the customer's responsibility and are non-refundable. If we sent an incorrect item or the product arrived damaged or defective, we will provide an appropriate resolution and cover reasonable return costs where a return is required.

Damaged, defective, or incorrect items

Please inspect your order when it arrives and contact us within 7 days of delivery if there is a problem. We will review the details and arrange a replacement or refund when appropriate.

Refunds

After we receive and inspect an approved return, we will notify you of the decision. Approved refunds are issued to the original payment method. Your bank or card provider may take 5–10 business days to post the refund. Original expedited shipping charges, if any, are not refundable.

Exchanges and bundle returns

For a different size or style, contact us first. Depending on availability, we may ask you to return the original item and place a new order. If part of a discounted bundle or Mix & Match offer is returned, the refund may be recalculated based on the price and promotion applicable to the item(s) kept.

Non-returnable items

Gift cards, items marked final sale, and items that do not meet the hygiene and condition requirements above cannot be returned, except where required by law.

Cancellations

Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes after processing or fulfillment has begun.

Questions? Contact support@confidentsplash.com.